Cancellation policy
Some items in our store may be offered as a pre-order. This cancellation policy lays out how you can change or cancel these kinds of purchases.
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order up until inventory has been acquired and allocated for your order. After this point, your deposit is non-refundable, but you can cancel your remaining charge before your order is fulfilled and shipped. After your order has been fulfilled, the entire amount is non-refundable, but you can request a refund if you've received the machine and it has not been used. See our returns policy for more details on returns and refunds.